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CPT 87798: The Code Payers Stopped Trusting
Molecular laboratories now see denial rates near 27.5%, and the not-otherwise-specified code at the center of it is losing coverage plan by plan. MolDX limits, Cigna's NOS exclusion, the BCBS removals, the $35 rate and the PAMA cuts resuming in January — and what actually gets the claims paid.
Vitali Khvatkov
Sep 169 min read


Coverage Churn Is Now a Balance-Sheet Variable
Five insurers are leaving Medicare Advantage markets and 25 million people have lost Medicaid. For a laboratory, every one of those moves is an eligibility event that surfaces weeks later as a misrouted claim with a filing deadline attached.
Vitali Khvatkov
Sep 164 min read


Coverage Is an Operating System. Laboratories Still Answer It by Hand.
Five new UnitedHealthcare lab policies, twenty-four at BCBS Texas, a new CPT code set and a $1.6 billion enforcement sweep in one month. Payer policy now ships on a release cycle, and it lands in the remittance file as denials with a deadline.
Vitali Khvatkov
Sep 165 min read


In Contested Payment, Participation Beats Merit
Regulators expected 17,000 No Surprises Act disputes a year; there were 2.5 million in 2025, and the parties who filed won 85% of them. Laboratories are absent from the docket — and 74.6% of their denied claims are never touched again.
Vitali Khvatkov
Sep 164 min read


The Gate Moved. It Didn't Open.
Payers have published their prior-authorization denial rates for the first time, and the largest carrier has dropped the requirement from 1,700 codes. Read at the code level, the laboratory relief is thirty PLA codes — and the review has moved downstream of the specimen.
Vitali Khvatkov
Sep 165 min read


Appeals Are 0.45% of the Money
On a $40 million denied book, the categories an appeal can win account for less than half a percent of recoverable dollars. Almost everything else is recovered by a corrected claim, a reroute or a refile — and the market sells appeals.
Vitali Khvatkov
Sep 165 min read


Not All AI Agents Are Equal: A $172,000 Lesson in Denial Recovery Economics
Three frontier models, the same denied claims, the same tools and prompts, and a 5.2× spread in cost per recovery. The largest economic move was not the choice of model. It was context engineering.
Vitali Khvatkov
Sep 164 min read


How Recovr Customers Turned $55M in Denials Into a Recoverable Pipeline
A composite analysis of Recovr's production customer base — 3.38 million claims and 1.76 million denials over 12 months — reveals which denied dollars are truly recoverable and what AI agents do about them, with the live production record through July 2026.
Vitali Khvatkov
Sep 169 min read
The Denial That Never Arrives
Seven practices for handling overdue claims with AI agents, from a pipeline that screened 22,000 silent claims across a national collection of more than 12,000 physicians, resent 1,401 of them, and captured the payers' verdicts within a day.
Vitali Khvatkov
Sep 1615 min read
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