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CPT 87798: The Code Payers Stopped Trusting
Molecular laboratories now see denial rates near 27.5%, and the not-otherwise-specified code at the center of it is losing coverage plan by plan. MolDX limits, Cigna's NOS exclusion, the BCBS removals, the $35 rate and the PAMA cuts resuming in January — and what actually gets the claims paid.
Vitali Khvatkov
6 hours ago9 min read


Coverage Churn Is Now a Balance-Sheet Variable
Five insurers are leaving Medicare Advantage markets and 25 million people have lost Medicaid. For a laboratory, every one of those moves is an eligibility event that surfaces weeks later as a misrouted claim with a filing deadline attached.
Vitali Khvatkov
6 hours ago4 min read


Coverage Is an Operating System. Laboratories Still Answer It by Hand.
Five new UnitedHealthcare lab policies, twenty-four at BCBS Texas, a new CPT code set and a $1.6 billion enforcement sweep in one month. Payer policy now ships on a release cycle, and it lands in the remittance file as denials with a deadline.
Vitali Khvatkov
6 hours ago5 min read


In Contested Payment, Participation Beats Merit
Regulators expected 17,000 No Surprises Act disputes a year; there were 2.5 million in 2025, and the parties who filed won 85% of them. Laboratories are absent from the docket — and 74.6% of their denied claims are never touched again.
Vitali Khvatkov
6 hours ago4 min read


The Gate Moved. It Didn't Open.
Payers have published their prior-authorization denial rates for the first time, and the largest carrier has dropped the requirement from 1,700 codes. Read at the code level, the laboratory relief is thirty PLA codes — and the review has moved downstream of the specimen.
Vitali Khvatkov
6 hours ago5 min read


Appeals Are 0.45% of the Money
On a $40 million denied book, the categories an appeal can win account for less than half a percent of recoverable dollars. Almost everything else is recovered by a corrected claim, a reroute or a refile — and the market sells appeals.
Vitali Khvatkov
6 hours ago5 min read


Not All AI Agents Are Equal: A $172,000 Lesson in Denial Recovery Economics
Three frontier models, the same denied claims, the same tools and prompts, and a 5.2× spread in cost per recovery. The largest economic move was not the choice of model. It was context engineering.
Vitali Khvatkov
6 hours ago4 min read


How Recovr Customers Turned $55M in Denials Into a Recoverable Pipeline
A composite analysis of Recovr's production customer base — 3.38 million claims and 1.76 million denials over 12 months — reveals which denied dollars are truly recoverable and what AI agents do about them, with the live production record through July 2026.
Vitali Khvatkov
7 hours ago9 min read
The Denial That Never Arrives
Seven practices for handling overdue claims with AI agents, from a pipeline that screened 22,000 silent claims across a national collection of more than 12,000 physicians, resent 1,401 of them, and captured the payers' verdicts within a day.
Vitali Khvatkov
7 hours ago15 min read
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