Forty-eight hours from the moment you provide EDI 835 and 837 files. Data is normalized, the portal is live, and the agent is ready to analyze denials. Autorun rules are tuned over the following one to two weeks

No. Recovr AI ingests the standard HIPAA EDI 835 and 837 files every practice-management and billing system already produces. There is no EHR or PMS integration project, and Recovr is clearinghouse-agnostic.

You choose, per organization or per rule. Full Autonomy processes matching denials end to end. Human-in-the-Loop has the agent draft and your team approve. Fully Manual makes the agent a research assistant you direct. Most customers start in Human-in-the-Loop. In production, operators have approved 98.9% of the recommendations they reviewed.

Nothing reaches a payer without human approval unless an Autorun Rule you authorized says otherwise. Fields that must carry over untouched — provider identity, claim reference numbers — are locked and cannot be altered by anyone. Before proposing an action the agent checks the claim's standing with the payer, so it will not file a duplicate. When a fact cannot be verified, it holds the claim and tells your team what to confirm.

Direct programmatic integration with Optum and UnitedHealthcare — real-time claim search, reconsideration and appeal submission, document upload — and the Availity multi-payer network for eligibility, claim status, and service review. For other payers the agent drafts and validates the corrected claim or appeal for submission by standard 837 refile or portal.

At minimum, none. Your standard EDI 835 and 837 files are the only requirement — the agent starts analyzing denials without any setup project, and autorun rules are tuned later, at your pace. Two optional additions make it sharper. Load your payer contracts and fee schedules, and recovery values are calculated against your actual contracted rates instead of estimates. Load supporting documents into Recovr's document storage, and the agent attaches them to appeals and reconsideration tickets — the motions where documentation decides the outcome.

HIPAA-aligned data handling with PHI encrypted in transit and at rest, multi-tenant isolation so no customer can see another's data, role-based access, OAuth 2.0 authentication, and a complete timestamped audit log of every agent action and human decision.